Privacy Policy

Tri Tech Fitness Store is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information in compliance with the Data Privacy Act of 2012 (DPA) of the Philippines.

1. Data Collection

We collect personal information that you voluntarily provide to us when you:

  • Manufacturing Defects

  • Hardware Malfunctions

  • Faulty Electronics

  • Charging Failures (excluding damage due to improper use)

  • Defective Components

We collect personal information that you voluntarily provide to us when you:

  • Manufacturing Defects

  • Hardware Malfunctions

  • Faulty Electronics

  • Charging Failures (excluding damage due to improper use)

  • Defective Components

2. Use of Your Personal Data

We use the collected information for the following purposes:

  • To Process and Fulfill Orders: To deliver your Garmin products and process payments.

  • To Provide Customer Support: To handle inquiries, returns, warranty claims, and technical assistance.

  • To Improve Our Services: To analyze customer trends, track website usage, and personalize the shopping experience.

  • For Marketing: To send you promotional materials, updates on new Garmin tech, and special offers, but only if you have consented to receive them.

  • To Comply with Legal Obligations: To satisfy requirements under the law, including financial and regulatory reporting.

3. Data Protection and Security

We implement appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed.

  • We only share your information with trusted third parties (like shipping carriers and payment processors) to the extent necessary to perform our services.

  • All electronic data is stored on secure servers with restricted access.

  • While we strive to protect your data, no transmission over the internet is 100% secure.

  • You share data at your own risk.

4. Data Sharing and Disclosure

We will not sell or rent your personal data to third parties. We may disclose your personal information only to:

  • Logistics Partners: For the purpose of delivering your order.

  • Payment Processors: To secure and complete your financial transaction.

  • Garmin/Local Supplier: If required to process a warranty claim on your behalf.

  • Law Enforcement or Regulatory Bodies: If legally required to do so.

5. Your Rights Under the Data Privacy Act (DPA)

As a data subject under the DPA, you have the right to:

  • Be Informed: Be notified about what data is being collected and why.

  • Object: Withhold consent to the processing of your data.

  • Access: Request copies of any personal data we hold about you.

  • Rectify: Request correction of inaccurate data.

  • Erase or Block: Request the deletion of your data, subject to legal limits.

  • Damages: Be indemnified for damages sustained due to inaccurate or unauthorized use of your data.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and support personalized marketing efforts. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy or how we handle your data, please contact our Data Protection Officer (DPO):